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In light of the recent Coronavirus (Covid-19) outbreak, Passepartout Homes is pleased to offer all its clients a Full Refund Policy from March 10th 2020  until further notice.

You qualify for a full refund if:

  • You decide to cancel your booking with us up to 28 days prior to your check-in date whereby the Foreign Commonwealth Office (or equivalent in your country of departure) of departure/residence advises you are not safe to travel to the region where the villa is located and travel should be limited to "all but essential" or a full travel ban is in place.
  • You made a booking with Passepartout Homes after March 10th 2020.

 

Terms & Conditions

  • Before honouring a full refund, Passepartout Homes reserves the right to assess each case individually.
  • You cannot ask for a refund for any reason other than associated with the Covid-19 outbreak.
  • A full refund cannot be guaranteed if the travel advise changes in the 28 days prior to your check-in date. Clients are advised and encouraged to take adequate travel insurance prior to booking a villa with Passepartout Homes.
  • To secure a booking with Passepartout Homes Ltd. clients are asked to pay a deposit at the time of booking and a balance as final payment, as per our usual Booking Conditions. As part of our revised T&Cs, clients can request a full refund as long as we receive a cancellation 28 days prior to the check-in date. Cancellations must be submitted in writing to info@passepartout-homes.com.
  • Although most of our HomeOwners have been supportive of our new Full Refund Cancellation policy, not all Owners have agreed to participate. Before confirming a booking, we will advise you whether the villa is wiling to offer you our new Full Refund Policy.

Before making or changing any travel plans, we strongly advise you to consult and seek advise from the FCO, WHO, your local health autorities or your travel insurance.

Useful Links
Foreign Commonwealth OfficeWorld Health Organization ; Travel advise for citizens living in the UK : https://www.gov.uk/foreign-travel-advice
 

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